Title: Associate Manager, Email and Database
Req Number: wcs-00001298
Location(s): Bronx NY        

Position Title: Associate Manager, Email and Database
Reports to: Director, Digital Engagement
Supervises: Interns
Primary Responsibility:
Supports WCS digital strategies and campaigns through constituent database and email channel management.
Job Functions:
1. Email Management and Support. Includes but not limited to:
a. Coordinate production, audience, testing and deployment of facility-related promotional email
b. Manage review, approval, and deployment of monthly facilities newsletter
c. Coordinate content review for advocacy and fundraising emails
d. Act as review point person for testing, audience selection and deployment
e. Maintain and coordinate messaging calendar and organizational requests
f. Manage process for request, creation and deployment of customized content
g. Oversee email reporting and analytics needs; provide insights and look for opportunities for growth and efficiencies in email campaigns utilizing internal data and industry best practices.

2. Database Support. Includes but not limited to:
a. Manage day-to-day database functions such as opt-outs, administrator requests, open Convio cases, and deliverability issues
b. Manage annual data-append and cleansing
c. Constituent database management including data uploads, exports and queries
d. Field requests for database reports for Government Affairs, Foundations, Sponsorship departments
e. Build custom audiences of ad-hoc message requests


' Minimum of 2 years of email marketing experience is required
' Experience with HTML email development a plus
' Experience with Google Analytics
' Experience with Microsoft Office and content management systems required
' Excellent verbal & written communication skills

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